DM collectives

Terms and Conditions

Welcome to DM collectives. By accessing and using our platform, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

DM collectives is an artificial jewellery brand offering a wide range of imitation and fashion jewellery pieces.

  • By interacting with our brand or placing an order, you confirm that you are at least 18 years old or accessing our services under the supervision of a parent or guardian.
  • We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Slight variations in color may occur due to lighting, photography, or screen resolution.
  • As artificial jewellery, products may vary slightly in finish or detailing.
  • All products are subject to availability.
  • We reserve the right to discontinue or modify products at any time.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We accept secure payments through mutually agreed-upon payment methods (UPI, bank transfer, etc.).
  • DM collectives is not responsible for transaction failures due to bank or network issues.

4. Orders & Confirmation

Once you place an order via our Instagram page or other channels, your order is confirmed only upon successful payment. DM collectives reserves the right to cancel or refuse any order due to:

  • Incorrect pricing
  • Product unavailability
  • Suspicious or fraudulent transactions In such cases, the paid amount (if any) will be refunded.

5. Shipping & Delivery

  • We deliver across India.
  • Delivery timelines may vary depending on your location and courier schedules.
  • We ensure secure packaging to protect your jewellery during transit.
  • DM collectives is not responsible for delays caused by courier partners or unforeseen circumstances once the package is dispatched.

6. Returns & Refunds

Returns or replacements are accepted only in the following cases:

  • A damaged product was received in transit.
  • The incorrect product was delivered.
Important: Customers must report the issue within 24-48 hours of delivery with proper proof. A clear, uncut unboxing video is mandatory to process any claims for damage or missing items. Products must be unused and in their original packaging. Refunds or replacements will be processed after verification.

7. Jewellery Care

To maintain the shine and durability of your artificial jewellery:

  • Avoid direct contact with water, perfume, lotion, and harsh chemicals.
  • Store your jewellery in a dry place, preferably in airtight zip-lock bags or soft pouches.
  • Keep away from excess moisture and direct sunlight.
  • Wipe with a soft, dry cloth after every use. Improper handling may reduce the product’s longevity.

8. Intellectual Property

All content shared on our Instagram page and platforms, including images, videos, text, and designs, is the property of DM collectives. Unauthorized use, reproduction, or distribution without our consent is strictly prohibited.

9. Limitation of Liability

DM collectives shall not be liable for any indirect, incidental, or consequential damages, or allergic skin reactions arising from the use of our products. Customers are advised to be aware of their own metal sensitivities before purchasing artificial jewellery.

10. Contact Information

For orders, queries, or support regarding these Terms & Conditions, please reach out to us:

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